Connecting people with health care remotely

Telehealth is the delivery of healthcare virtually via a PC or mobile device. This allows patients to be seen by their healthcare practitioner in the comfort of their home/ aged care facility/ local general practice. There are currently MBS items available for patients to see their specialists under the following criteria:

  • Rural/ remote patients >15km from their specialist (rurality as defined by ASGC remoteness areas RA2 – RA5, found at
  • A patient of an Aboriginal Medical Service A resident of an Residential Aged Care Facility
  • The technical requirements for using telehealth as a form of service delivery is minor and can be satisfied with as little as an iPad (or equivalent), a video calling system such as Skype, and an adequate internet connection.

The Telehealth Victoria Community of Practice (COP) enables collaboration among members of the Victorian health workforce who are involved in implementing, supporting, managing and evaluating telehealth access to their health services. For more information, please visit:

For assistance and further information on telehealth, please contact the Digital Health Team at