Secure messaging enables safe, seamless, confidential exchange of clinical information between healthcare providers using a secure, encrypted system.
Secure messaging is a better alternative to mail, emails or faxes for the exchange of a patient’s clinical information.
Information can include referrals, reports, pathology and radiology requests, results and discharge summaries.
- Integrated with most clinical software systems
- Enables providers to receive clinical information in real time and improved clinical decisions due to the right information being available at the point of care
- Allows secure exchange of clinical information and documents, such as eReferrals and discharge summaries, preventing unauthorised access
- Protects patient privacy by ensuring confidential information is securely shared between healthcare providers
- Facilitates digitally enabled integrated and coordinated care
- Records ‘send’ and ‘receive’ audit trails
- Reduces administrative costs, including stationery, postage and staff hours
Several secure messaging software systems are used in Victoria. The most common are:
GPs can also use secure messaging to send referrals electronically (eReferral)
For more information on implementing secure messaging in your practice - Secure Messaging Implementation Guide.
For assistance in setting up secure messaging within your practice please reach out to the Digital Health Team.