Feedback and complaints

We welcome feedback and complaints in all our services. This feedback helps us improve the way we work.

You can use the form on this page to send us your comments. We welcome positive feedback and complaints about our organisation and services.

All feedback will be shared with the relevant service provider, if appropriate, and responded to in line with our policies and procedures. Please leave your contact details so we can contact you.

You can call us on (03) 9046 0300 if you want to follow-up your feedback or complaint.