PRODA (Provider Digital Access) is an online portal hosted by the Department Human Services (DHS) is used to securely access multiple online healthcare services.

PRODA account is required to access HPOS to access a new streamlined Organisation registration process for My Health Record.

The Organisation NASH certificate can be downloaded securely via HPOS by Organisation Maintenance Officers (OMO).

For more detailed information on this process the following may assist:

NASH PKI update:

To meet Australian Government cyber security requirements and to enhance security when accessing digital health services, such as My Health Record, Electronic prescribing or secure messaging, all organisations should have had plans in place to update their software to a version that can support NASH PKI SHA-2 certificates by 31 December 2022.

Please refer to the NASH renewal quick guide:

Contact your EMPHN Digital Health Officer

Our dedicated Digital Health Officers are available to assist you with any PRODA queries.

Please contact us at