The Department of Health has extended the healthdirect Video Call COVID- 19 GP Program to 30 June 2024.

The Department of Health has extended the healthdirect Video Call COVID- 19 GP Program to 30 June 2024.

19 December, 2023

The Department of Health has extended the healthdirect Video Call COVID- 19 GP Program to 30 June 2024.

We encourage you to continue using this secure video consulting platform which has been purpose-built for primary care settings, in line with the changes to the telehealth MBS items.

For GPs in private practice wanting to use the service, please register your practice. For GPs in ACCHOs wanting to use the service, please register for access.

RACGP CPD accredited training in healthdirect Video Call is available for your practice – please register here for essential training.

A Bulk Billing Consent application is now available in healthdirect Video Call to use online.


The Department of Health is continuing the healthdirect Video Call Exemplar Program to 30 June 2024.

This program provides access for Allied Health and Aged Care, including Residential Aged Care Facilities. Please visit this page to see how others are using Video Call. For health services wanting to start using Video Call, please register your interest.

Please contact the healthdirect Video Call team if you have any questions.