​Eastern Health referral process consultation

07 August, 2017

Eastern Melbourne PHN, in partnership with Eastern Health, are currently investigating GP and patient experience with referrals to Eastern Health services, including specialist clinics, ED and ambulatory care services. The resulting report will be used to inform system changes across the health system.  EMPHN has commissioned KPMG to undertake extensive consultation.

GP and practice consultation
  • We are seeking GPs and practices who would like to contribute. KPMG will conduct interviews at your practice at a time that is convenient for you and/or your team. 
  • This a great opportunity to contribute to the future direction of patient management and communication across primary care and hospital services. 
  • For more information on how GPs will be consulted, please see the flyer.  
  • We are also distributing an online confidential survey, as an alternative to attending a face-to-face consultation. Complete the survey online here. 
Consumer research
  • To encourage a broad range of perspectives, consumers will be invited to participate in one of four forums. 
  • If you know of anyone who would be interested in contributing, a consumer flyer is also attached.  
  • To register for the consumer forums, please click here.

All responses will remain confidential.  

For more information or to participate, contact:
Lisa Paulin, EMPHN Service Improvement Facilitator
tel: 9046 0300 email: lisa.paulin@emphn.org.au.