Mental Health Stepped Care Model

Following the Commonwealth Government’s response to the National Mental Health Commission’s review of programs and services in 2014, PHNs across Australia are leading reform initiatives in a number of key areas including the introduction of stepped care in mental health.

Transition timelines

Within the EMPHN catchment, a phased transition to our Mental Health Stepped Care Model is planned:

• Stage 1: north east (service started 15 Jan 2018)  local government areas of Whittlesea, Nillumbik, Banyule and parts of the shires of Mitchell and Murrindindi within the EMPHN catchment. 

• Stage 2: outer east (service delivery to commence 2 Jul 2018 onwards) local government areas of Knox, Maroondah and Yarra Ranges. 

• Stage 3: inner east (service delivery to commence 15 Jan 2019 onwards) local government areas of Manningham, Boroondara, Whitehorse and Monash. 

Stage one transition

  • A consortium led by Banyule Community Health is delivering stage one (north east) of EMPHN's Mental Health Stepped Care Model. Read the media release.

Stage two transition

  • On 2 February 2018, EMPHN released a tender for Stage 2 of its new Mental Health Stepped Care Model. For more information see the tender announcement.


Mental Health Stepped Care Model educational videos


Consultations and co-design forums with stakeholders commenced in the latter half of 2016 and early 2017 on the development of stepped care models and low intensity services. It was clear from these consultations that the current system of care could improve to better meet the needs of the people of the region.

Key resources: