Practice nurse support

Supporting practice nurses to provide better care

Our general practice engagement team aim to build the capacity of primary care nurses within our catchment. Our programs and services are designed to improve practice system and processes, ensuring full potential for patient health care and quality business outcomes.

Phone support is available for practices. Our general practice engagement officers can provide support and information on a variety of topics such as accreditation, MBS item numbers, business management and practice systems.

Support for nurses is delivered in a range of learning options as face to face events, in-practice training, live webinars and recorded webinars. Educational events and information sessions are held on a variety of relevant topics throughout the year. 

Upcoming events (face to face and live webinar) are promoted through our regular communications and can be found on the website.

To register for events and live webinars visit our events page.

You can also register to receive our fortnightly events newsletter for updates on our upcoming events. 

Topics include:

  • Medicare's Chronic Disease Management item numbers (care planning)
  • Health assessments
  • Immunisation
  • Practice and service incentive payments – including diabetes and asthma
  • Nurse orientation – for nurses new to general practice

Practice Nurse Network

Practice nurse networks meetings have been established in the inner east and outer east of Melbourne to provide nurses with an opportunity to discuss relevant issues, to network, share ideas and experiences and listen to guest speakers. Topical issues in general practice are presented and discussed and practice nurses are encouraged to work through these areas with their peers in a relaxed environment. Networking events are held throughout the calendar year and provide an excellent opportunity for practice nurses to connect with others working in general practice.

For contact details of the inner east and outer east practice nurse network coordinators or if you are interested in establishing or contributing to a northern nurse network, please contact

Online forum

We also have an online forum, known as Basecamp for practice nurses, which allows you to network with your peers.  Basecamp provides an opportunity to exchange ideas, ask questions and expand your existing knowledge and skills, which can assist you in your role.

This is a private forum and interested nurses can contact to register.

  • this is a private forum and all interested persons must be invited by the moderator to participate
  • you can log on from any work station using your username and password
  • the information remains available for future reference and can be viewed by all users
  • emails are sent out to notify members when a new discussion/comment has been posted
  • participation requires adherence to guidelines which are reviewed and updated regularly
  • The forum is monitored by the moderator according to the guidelines.

Information and resources

Wound care resources

RACGP resources

Chronic Disease

MBS Practice Incentive Payment and Service Incentive Payment

Diabetes and Asthma

Professional organisations