For Immediate Health Advice: Call 1300 60 60 24

Speak To A Registered Nurse Over The Phone For Free: Standard Phone Rates Apply

Leave the emergency department for emergencies

50% of people who go to the emergency department after hours, had only semi-urgent
and non-urgent conditions. Keep the emergency department for emergencies, and use
one of the below services to access around the clock healthcare and advice. Call
NURSE-ON-CALL for immediate, free health advice available 24/7. Search the National
Health Services Directory for other health services open near you.

In the case of an emergency, always call 000.


Receive advice and peace of mind when:

  • you or someone you care for is feeling unwell
  • you are not sure if the issue is an emergency
  • to seek advice on health services in your area

The registered nurse you speak to may suggest:

  • ways you can care for yourself or someone you care for
  • give you the details of a GP service in your local area
  • or transfer you to 000, in the case of an emergency

For more information about NURSE-ON-CALL visit the Victorian Government website.

NURSE-ON-CALL does not provide a full diagnosis of your symptoms.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      

Use this tool to find general practices, pharmacists, hospitals and emergency departments in your area:

  • enter your postcode and select the area of service you require
  • the service finder will identify services which are open at the time of searching

National Health Services also has an app healthdirect app. Use the app to find a health service and receive trusted health information.