Leave the emergency department for emergencies
50% of people who go to the emergency department after hours, had only semi-urgent
and non-urgent conditions. Keep the emergency department for emergencies, and use
one of the below services to access around the clock healthcare and advice. Call
NURSE-ON-CALL for immediate, free health advice available 24/7. Search the National
Health Services Directory for other health services open near you.
In the case of an emergency, always call 000.
Receive advice and peace of mind when:
- you or someone you care for is feeling unwell
- you are not sure if the issue is an emergency
- to seek advice on health services in your area
The registered nurse you speak to may suggest:
- ways you can care for yourself or someone you care for
- give you the details of a GP service in your local area
- or transfer you to 000, in the case of an emergency
For more information about NURSE-ON-CALL visit the Victorian Government website.
NURSE-ON-CALL does not provide a full diagnosis of your symptoms.
Use this tool to find general practices, pharmacists, hospitals and emergency departments in your area:
- enter your postcode and select the area of service you require
- the service finder will identify services which are open at the time of searching
National Health Services also has an app healthdirect app. Use the app to find a health service and receive trusted health information.