MyMedicare Patient Registration tips

MyMedicare Patient Registration tips

20 November, 2023

Having trouble completing patient registrations?

Refer to the Services Australia eLearning: MyMedicare Managing patient registration guide to provide step by step instructions on how to:

  • Finding patients to register in HPOS
  • How to register patients
  • Accessing and exporting patient lists
  • Managing pending registrations
  • Deleting and amending patient registrations
  • Withdrawing a patient

More information.

Patient registration trouble shooting:

  1. If you have recently completed accreditation since registering for MyMedicare, you will need to go back into the accreditation tab Organisation Site record to update your dates

  2. When finding a patient to register for MyMedicare, you will only be able to use the Medicare Card or Veteran file number details to successfully search in the Find a Patient Screen. Do not search for patients using patient name or date of birth option.