Better Health North East Melbourne (BHNEM) Strategic Plan 2018-2023

05 July, 2018

Better Health North East Melbourne (BHNEM) is a collaboration of health leaders – providers and commissioners – and is proud to share its strategic plan for 2018-2023. 

BHNEM first came together in 2016 around a shared desire for primary health care system collaboration in order to keep people well and in the community. 

BHNEM’s initial focus in 2016 and 2017 was enhancing primary health care services in community-based settings to support the management of chronic illness, including mental illness, for people at risk of poor health outcomes within the BHNEM catchment. 

During this time, BHNEM oversaw a number of projects, including ‘Living Well: Helping people with complex needs live well’ (led by Austin Health) and ‘Rising Risk’ (led by Eastern Melbourne PHN). Through these projects and an exploratory consumer expectations and engagement piece of work undertaken by BHNEM in 2017, there is now a wealth of information about consumers’ needs, desires and perspectives related to chronic illness and the local health system. This information will be used in the projects and work of BHNEM moving forwards.

BHNEM has recently completed strategic planning for the next five years (2018-2023). The resulting strategic plan articulates a clear vision and role for the collaborative, and describes BHNEM’s focus for the period of the Strategic Plan. BHNEM has made a considered and conscious decision to focus on two cohorts - the frail aged cohort, and children with developmental delay. The Strategic Plan outlines why these cohorts became the focus.

The Strategic Plan also describes BHNEM’s values of being ambitious, persuasive, focused and trustworthy.

A new Memorandum of Understanding has been signed and the Terms Reference have been updated to ensure consistency across all seminal BHNEM documents.

BHNEM comprises the following organisations:

  • Austin Health
  • Banyule Community Health
  • Department of Health and Human Services (DHHS)
  • Eastern Melbourne Primary Health Network (EMPHN)
  • healthAbility (Nillumbik Community Health)
  • North Western Melbourne Primary Health Network (NWMPHN)
  • Your Community Health (Darebin Community Health)

BHNEM is committed to communicating and engaging with the broader sector and stakeholders and invites and encourages these links.

For further information or to find out how you can be involved in the work of BHNEM, contact BHNEM’s Executive Officer, Alison Davies by email: or phone: 0405 186 244.