About Our Work

Our work is about

Improving your service system

We value care delivered in this way…

• Understanding what’s important for the consumer
• Whole-of-person
• Mental and physical health needs considered together
• Collaborative, team-based approaches
• Quality and safety are priorities

We work across our region in this way…

• Funding of services (commissioning)
• Integrated regional planning
• Stepped care approach
• Valuing lived experience
• Partnerships and alliances (EMHSCA and NEMHSCA)
• Community engagement

Finding the service you need when you need it

We provide an entry point to services in this way…

• SupportConnect (formerly Referral & Access) – helping you navigate a variety of services
  • Referral form for Mental Health Stepped Care
  • Referral form for Psychosocial Support Service

You can find services for…

• Child and Youth
• Adult
• Healthy ageing

Within these, you may access…

• Mental health support
• Psychosocial support
• Drug and alcohol treatment
• Suicide prevention support
• Aboriginal and Torres Strait Islander social and emotional wellbeing